Privacy Policy

1. Information We Collect

When you create an account, request a quote, or contact us, we collect the following personal information:

• Name — to address you and personalize communication.
• Phone number — to follow up on project inquiries and scheduling.
• Email address — as your account identifier and primary contact method.

We may also collect project details you voluntarily share in inquiry forms (such as budget, industry, and project description) and basic technical data like your IP address and browser type, collected automatically when you visit the site.

2. Why We Collect It

• To create and manage your account.
• To respond to quote requests and project inquiries.
• To give you access to your project dashboard and updates.
• To schedule discovery calls and meetings.
• To send important account, legal, or service-related notices.

3. How We Use Your Information

We use your personal information only to deliver our services, communicate with you about your project, and operate the website. We do not sell your personal data, and we do not use it to send marketing emails unless you explicitly ask for them.

4. How We Store & Protect It

Your data is stored on secure, access-controlled servers managed by our hosting platform. Access is limited to authorized Growline team members who need it to run the business and serve you. We use reasonable technical and organizational safeguards to protect your information, but no system is perfectly secure and we cannot guarantee absolute protection.

We retain your personal information only as long as needed to provide our services and meet legal obligations, then delete or anonymize it.

5. Sharing With Third Parties

We share limited personal information with trusted third-party service providers only when necessary to operate the Service:

• Google Calendar — used to schedule discovery calls. Your name and email may be shared with Google to create and manage calendar invitations.
• Email & hosting providers — to deliver messages and host your account data.

These providers process data on our behalf under their own privacy policies and are contractually required to protect it. We never sell your data to advertisers or data brokers, and we only disclose it when required by law.

6. Cookies & Analytics

We may use basic analytics to understand how visitors use the site (such as which pages are popular). This data is aggregated and not tied to your identity. You can disable cookies in your browser settings at any time.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or outdated information.
• Delete your account and the personal data associated with it.
• Opt out of having your work shown in our portfolio.

To exercise any of these rights, email us at aidanmorgan2615@gmail.com. We'll verify your identity and respond within 30 days.

8. California Privacy Rights (CCPA)

Growline is a California-based business. Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information is collected, request deletion of it, opt out of the "sale" of personal information (we do not sell your data), and not be discriminated against for exercising these rights. The rights described in Section 7 apply to you. To submit a CCPA request, contact us at the email above.

9. GDPR Compliance (EU Visitors)

If you're visiting from the European Union, the General Data Protection Regulation (GDPR) gives you rights over your personal data. Our lawful basis for processing your data is your consent (when you create an account or submit an inquiry) and our legitimate interest in responding to your request and delivering services you've asked for. You may withdraw consent, request access, correction, or deletion, and lodge a complaint with your local data protection authority. EU visitors' data is handled under the same protections described here.

10. Children's Privacy

The Service is not intended for anyone under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we'll delete it.

11. Changes to This Policy

We may update this Privacy Policy as our practices or legal obligations change. We'll post the updated version here with a revised "Last updated" date. Material changes will be highlighted on the site or sent to you by email.

12. Contact

Questions or privacy requests? Email us at aidanmorgan2615@gmail.com.